AI is continuously reshaping the way organizations work, unlocking new levels of efficiency and value in their business processes. With its advanced integration capabilities, Module Suite enables integration with any Large Language Model (LLM) tool, allowing businesses to harness AI-driven automation.
At AnswerModules, our focus is on delivering practical enterprise use cases that extends OpenText Content Management functionalities while maintaining a technology-agnostic approach.
Below, we showcase some of the latest AI-powered implementations on the platform.
AI-driven insurance claims email processing
Recently, we’ve explored a sample solution that automates the intake and classification of insurance claim emails. AI extracts key information from emails and attachments, categorizes content, and files it into the appropriate business workspace – securely handling sensitive documents like IDs or passports.
Notifications keep Account Managers informed of new documentation, while an exception-handling workflow ensures unmatched claims are flagged promptly.
This reduces administrative effort and improves compliance while letting teams focus on resolving customer issues.
Automated document comparison & version analysis
Keeping track of document changes can be challenging, but this AI feature built by AnswerConsulting simplifies this process. AI analyzes content differences in real time, eliminating manual comparisons.
Key capabilities include:
- Automated change detection, highlighting edits, deletions, and structural modifications.
- Customizable AI insights, offering executive summaries and semantic shift tracking.
- Visual analytics, such as document access heatmaps and version history timelines.
This approach speeds up reviews, improves accuracy, and ensures teams always work on the most up-to-date content. Read more here.
AI-assisted contract drafting & compliance
Another AI-driven example is applied to contract management. As shown in this video example, users can draft contracts, analyze clauses, and ensure compliance directly within OpenText Content Management.
AI prompts help maintain consistency, while integrated risk detection flags potential issues. Compliance checks further enhance contract integrity, supporting users throughout the contract lifecycle with minimal effort.
AI for strategic insights and decision-making
Our customer Black Sea Trade and Development Bank (BSTDB) has integrated AI to enhance operational evaluation and strategic planning. The solution categorizes lessons learned, compares key documents, and tracks business strategy alignment over time.
Additionally, sectoral benchmarking analyzes industry trends, ensuring informed decision-making. AI automates data extraction, structures insights into reports, and keeps them dynamically updated.
To learn more about this project, read the full success story here.
These real-world AI applications showcase how businesses can enhance efficiency, automate workflows, and improve content management with Module Suite.
Want to explore AI for your organization? Contact us today!
